Refractometer Service & Repair

If you’re in need of repair, calibration, or reprogramming for your refractometer, MISCO’s customer service and technical staff are here to assist you. We have decades of experience with the most demanding refractometer applications and are happy to walk you through how to use a new refractometer or troubleshoot an application issue.

Warranty / Non-Warranty Repair Service:

In the event that your refractometer needs to be returned to us for warranty or non-warranty service, we have an in-house repair lab staffed with qualified technicians that will promptly evaluate your refractometer. If it is a warranty issue, we will quickly repair or replace your refractometer, subject to the terms of our warranty policy. If it is a non-warranty issue, we will evaluate your refractometer, free of charge, and provide you with a quotation for the work. No work will be done without your approval.

How to Return a Refractometer for Service or Reprogramming:

Click HERE to download a copy of our RMA form. Please complete the form with as much detail as possible and return it to the address on the form, together with your refractometer.

How to Return a Refractometer for Calibration:

For instruments requiring an annual NIST Traceable Certified Calibration, click HERE to download a copy of our RMA form. Please complete the form with as much detail as possible, including the level of calibration required, and return it to the address on the form, together with your refractometer. If you need assistance deciding which level of calibration you need, you can click HERE, or call MISCO Customer Service toll free at 866-831-1999.

For all returns, please allow 7-10 business days for work to be completed. 

Build Your Own Refractometer

While we pride ourselves in having one of the largest selections of refractometers available, we recognize that every user is different and that there may not be a one-size-fits-all solution to your measurement needs. Build-Your-Own Refractometer allows you to design a custom refractometer to your exact specifications. Just select the desired number of scales, choose protection options, and then add accessories to your design - truly making it your own. When you're done you can choose to print a custom quote or place the order immediately! Give it a try! Of course, call us anytime for personalized service. 866-831-1999

Build Your Own Refractometer

Our Build-Your-Own Refractometer section allows you to design a custom refractometer to your exact specifications. First, select the measurement scales. Next, add options and then accessories to your design. Finally, you can print a custom quote or order immediately. TRY IT NOW!

  

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Contact MISCO

6275 Cochran Road, Solon OH 44139

Toll Free 866-831-1999

Phone 440-349-1500 

Fax 440-349-1511

CONTACT MISCO